CARE AND MAINTENANCE

INDOOR MATERIALS

CUSHIONS MAINTENANCE

In order to keep the cushions in good conditions, they have to be tidied up and aired frequently, shaking the material inside, which by doing so will distribute and adapt itself uniformly. It’s recommended whenever possible, to change the position of the seat and back cushions, inverting the most used ones with the other ones less used. Cushions with goose-down padding must be “shaken-up” periodically, gently beating them with your hands and leaving them in the open air in such a way as to evenly settle the padding and to avoid flattening and creases.

FABRIC MAINTENANCE

Concerning the daily cleaning of the fabric upholstery, use a soft cloth in order to remove dust. Avoid vacuum cleaners or rug-beaters which can damage the padding and the upholstery as well. In case of stains, try to act as soon as possible and treat the surface with a white and well cleaned cloth, dampened with lukewarm water (beginning from the edges to the inner part). If needed use the cloth slightly moistened with a specific cleansing detergent.

Don’t use the detergent directly on the fabric. Let the fabric dry in the open air. Don’t iron or vaporize.

ATTENTION: before any dry or hand washing, protect the Velcro of each cover with a protective Velcro proof tape to avoid any damage during washing.

Follow the care instructions on the fabric label.

- Soft dry cleaning: take the item to a specialized dry cleaner. If there are spots/stains, inform the dry cleaner about the type of stain and spot.

ATTENTION: do not store the covers in hermetically sealed containers after washing.

- Washing with water: wash by hand, do not wash in the washing machine, wash at temperatures not to exceed 30°C (86°F). Do not wring out. Dry the covers by leaving them flap to drip. Always wash the covers inside out. The soap must be neutral, without any optical bleaches, as the detergent usually contains these bleaches that affect and change the colours.

ATTENTION: washing with water is only for pre-wash treated fabrics as requested by the customer at the time of order.

LEATHER COVERS

The selection of the leather starts by choosing the best grazing lands and the best cattle breeders. This selection then continues into the tannery where our hides are treated with the most advanced and natural processes. The dyeing is carried out with a method in which the leather is totally immersed and tinted throughout the whole thickness, not only superficially, a longer process but which ensures a longer colour fastness. This pigmentation conceals visible marks such as wrinkles or scratches which, even if they are seen, only show the value of real leather. The protective and polishing products are all natural and ensure an excellent resistance to light (but never direct) and to substances that could stain the leather. In this way we can guarantee leather that remains as “alive” as it was originally and that will last for years.

Every hide has its own properties which are deliberately maintained by the tanner: shading, scratches, uneven hues and streaking due to natural wrinkles.

NABUK, LODGE AND SAFARI LEATHER COVERS

The choice and selection of our Nabuk, Lodge and Safari leathers is made following severe guidelines which guarantee the quality of our products. All our leather is treated with technically advanced methods which ensure an end product that is not only of the highest quality, but which is also environmentally friendly. Furthermore, great attention is given to conserving and maintaining the natural characteristics of the leather such as the shading, uneven tones or streaks due to natural wrinkles. It is these qualities that make the leather unique and individual and which make it different from any other type of upholstery.

LEATHER MAINTENANCE

For the daily maintenance use a soft cotton cloth to take off dust. In case of spots make an immediate intervention and treat the surface with a clean white cloth damped with lukewarm water (from the edges to the heart). Do not too much rub the surface. Strictly avoid solvents or alcohol which can damage for ever the look of the leather.

In case of oily spots, it is necessary to take off carefully the material from the surface using absorbent paper, without making any pressure to avoid the oily substance could go into the leather pores. Then carefully remove the spot using a clean cloth damped with an emulsion of water a little of neutral soap. To remove coffee, tea, milk or any drink spot it is necessary to stop up the liquid using a soft cloth or absorbing paper. Then carefully remove the spot using a damp cloth and immediately dry it using a dry cloth.

Let the leather dry at open air, never directly under the sun light. Do not use hairdryer. Do not iron it or vaporize.

Use specific anti-greasy cleansing products at least twice a year, passing it on all the surface for a correct maintenance of the leather.

Nabuk, Lodge and Safari leather care

When cleaning Nabuk, Lodge and Safari leathers please follow the instructions included in the “Nubuck Leather” Cleaning Kit that is supplied with the product.

Cervo, Aspen, Glove and Nature leather care

When cleaning Cervo, Aspen, Glove and Nature leathers please follow the instructions included in the “Semi-Aniline Leather” Cleaning Kit that is supplied with the product.

Nappa and Pieno Fiore leather care

When cleaning the Nappa and Pieno Fiore leathers, please follow the instructions included in the “Leather” Cleaning Kit that is supplied with the product.

SADDLE-HIDE MAINTENANCE

Clean softly using cotton or other soft material dampened with a solution containing 3% of neutral detergent for wool. Moisten a cloth with cool water and squeeze it well. Try to remove the detergent by using this damp cloth.

WOOD, MATT LACQUERS, GLOSSY LACQUERS AND METAL MAINTENANCE

Remove dust using a damp cloth. For wooden surfaces if needed use specific wood cleansing products. Pay the maximum care while making these operations to avoid scratching the surface. The direct sun exposition can alter the colour of the wood and lacquering. Avoid the use of products containing alcohol, acetone, ammonia, chlorine and solvents, any abrasive product and wax for furniture.

MARBLE, GRANITE, ONYX AND STONES MAINTENANCE

Remove dust using a damp cloth. In case of stains caused by liquids or greasy substances, immediately remove dirt with an absorbing cloth and, later, wipe the whole surface with a cloth dampened with lukewarm water. Pay the maximum care while making these operations to avoid scratching the surface.

Do not use any products containing alcohol, acetone, ammonia, chlorine or solvents, abrasive products and furniture polish, since these might permanently damage the surface of the product, making it look opaque, with marks.

Marble, granite, onyx and stones used by Chiclusso are natural materials, whose characteristics remain unchanged during every working phase. Hence the grain as well as the shades of colour might display some difference: that are not to be considered as blemishes but as features that emphasize the uniqueness of the product.

The tops are given a stain-resistant treatment which does not, however, guarantee total stain protection.

CERAMIC MAINTENANCE

To avoid streaking or scratching the item, do not use abrasive cloths, sponges or cleansers on it. The glossy or matt glazed surfaces can be cleaned with a soft cloth dampened with water and alcohol. The porous finish can be gently dusted using pressurized air.

To avoid leaving fingerprints, we recommend you wear cotton gloves. To remove stains or fingerprints, we recommend using a white rubber eraser.

Products made in ceramic are made by hand using ancient ceramic-modeling techniques. Any minor imperfections due to the manual process should not be considered flaws; this is the reason why no object is ever perfectly identical to another.

Any small differences are a guarantee of the authentic artisan craftsmanship process and emphasize its value and uniqueness.

Instructions for use:

  • Do not tamper with the product in any way;
  • The material is fragile;
  • Do not sit on it;
  • If the product falls to the ground or is struck, it can shatter and break;
  • If the item is broken, the pieces may be sharp and cause cuts;
  • If the item is broken, it cannot be repaired.

GLASS MAINTENANCE

Remove dust using a damp cloth. The glass part should be cleaned with either alcohol diluted with water or glass detergent, and then dried with a soft cloth. Pay the maximum care while making these operations to avoid scratching the surface.

Avoid the use of products containing acetone, ammonia, chlorine and solvents, any abrasive product and wax for furniture.

RUGS MAINTENANCE

With initial use, the appearance of pilling is typical of natural fibers.

For daily rug cleaning, use a vacuum cleaner with low suction capacity, not exceeding 1000 watts. Do not use any rotary brush cleaner, since it might damage and weaken the fibres.

In case of stains please clean with neutral soap or dry shampoo. Colour and grease stains should immediately be treated with detergent, whereas acid fluids should be rinsed with clear water. In case of hard-to-remove stains, we recommend having the rug washed at a specialized laundry which can guarantee accurate treatment. We do not recommend washing the rug at home or using any household cleaning/washing appliances, as these might permanently affect the appearance of the rug. Do not keep or store the rug sealed, since wool rugs cannot with stand constant humidity. Do not expose the rug to direct sunlight, as it might fade in time.

Cleaning

For overall cleaning, the services of a firm specialized in rug cleaning are recommended.

- For rugs made of Lyocell and linen, professional dry foam cleaning is recommended; do not wash with water.

- For rugs made of Lyocell and virgin wool, professional dry foam cleaning is recommended; do not wash with water.

- For wool rugs use professional soft dry cleaning (dry cleaning with perchloroethylene) or water wash until a temperature of 30°C [86°F].

- For sheepskin pelts rugs, we advise against the use of any domestic cleaning/washing machine because it could permanently damage the product’s appearance. To remove spots, contact a specialized dry cleaner and request that a gentle stain removal process be followed.

Moist stains

Damp stains are easier to remove while they are still wet, since the substance has not yet been completely absorbed by the rug’s fibers. Therefore, we recommend that the liquid be sponged up as quickly as possible, using a cotton cloth or absorbent paper towel. Also take care to remove any solids by scraping gently with a knife blade or spoon, to avoid damaging the fibers. Be careful not to rub or scrape the stain in a circular motion since this could damage the fibers and cause the stain to spread. Instead, we recommend that you gently wipe the outer part of the stain and then the inner part on the reverse side.

Note: many cleaning tests were conducted using “at home” methods, without resorting to professional cleaning and the results were very good (consult the “Stain List” section for details on how to treat various types of stains); nonetheless, we do recommend using the utmost caution and common sense when applying these methods. The quality of the results correlates strongly to the appropriateness of the cleaning method applied.

At any rate, Chiclusso shall not in any way be deemed responsible for the results obtained through the application of these cleaning methods. It is not only preferable, but also strongly advised, that customers for any of the rugs make use of the services of specialized rug cleaning professionals.

Stain List

  • Alcohol - a solution of 5% vinegar, 20% shampoo, 75% water, applied gently;
  • Beer - a solution of 5% vinegar, 20% shampoo, 75% water, applied gently;
  • Coffee / Tea - a solution of 10% ammonia, 20% shampoo and 70% water, applied gently;
  • Wine - sponge up gently with a cloth or absorbent paper towel, followed by application of a solution of 50% vinegar and 50% water;
  • Sauces and oil - Apply water and alcohol, followed (if necessary) by a solution of 5% vinegar, 20% shampoo, 75% water;
  • Blood - Dried stains: solution of 5% ammonia, use a cloth soaked in vinegar (never use hot water) to rub gently;
  • Blood - Fresh stains: cold water and salt, rub lightly;
  • Cola - a solution of 5% vinegar, 20% shampoo, 75% water, applied gently;
  • Chocolate - a solution of 5% ammonia and 95% luke-warm water, applied gently;
  • Butter - place a cloth over the stain and go over the stain with a warm iron (temperature less than 100° C) allowing the cloth to absorb the stain, then apply a solution of 5% vinegar, 20% shampoo, 75% water;
  • Egg - A solution of shampoo, cold water, vinegar or ammonia (5%), apply gently;
  • Urine - hot water, detergent and vinegar, rub gently;
  • Ink - absorb with a cloth or paper towel, apply pure alcohol and allow it to evaporate, then apply a solution of 5% vinegar, 20% shampoo, 75% water. After it dries, clean with vacuum cleaner. Dilute a tablespoon of ammonia in a liter of tepid water and apply it with a cloth; • Paraffin and wax - absorb with a paper towel and then use a stain remover.

PONY CARPET MAINTENANCE

For daily rug cleaning, use a vacuum cleaner with low suction capacity, not exceeding 1000 watts. Do not use any rotary brush cleaner, since it might damage and weaken the pile coat.

To remove any stain, dab at the surface by using a damp cloth or absorbing paper. We do not recommend scrubbing the rug. Do not use any solvent or anti-stain product that might permanently affect the appearance of the rug.

Do not keep or store the rug sealed, since natural pile rugs cannot with stand constant humidity. Do not expose the rug to direct sunlight, as it might fade in time.

THROWS AND BEDSPREADS MAINTENANCE

We do not recommend washing the throws and bedspreads at home or use any household cleaning/ washing appliances, as these might permanently affect the appearance of the product. In case of stains, go to a specialised dry cleaner’s and have a delicate cleaning programme performed.

CORD

The woven polypropylene cord is made of completely recyclable mold-resistant, antibacterial materials. It is highly resistant to fungus, bacteria, sunlight, salt water, chlorine, acids and sunscreen lotions. It can be washed with lukewarm water and sanitized with a 70% alcohol solution.

DISPOSAL

Once disused, the product does not have to be abandoned in the environment but given to public disposal sites.

 

 

OUTDOOR MATERIALS

CUSHIONS MAINTENANCE

In order to keep the cushions in good conditions, they have to be tidied up and aired frequently, shaking the material inside, which by doing so will distribute and adapt itself uniformly. It’s recommended whenever possible, to change the position of the seat and back cushions, inverting the most used ones with the other ones less used.

FABRIC MAINTENANCE

Concerning the daily cleaning of the fabric upholstery, use a soft cloth in order to remove dust. Avoid vacuum cleaners or rug-beaters which can damage the padding and the upholstery as well. In case of stains, try to act as soon as possible and treat the surface with a white and well cleaned cloth, dampened with lukewarm water (beginning from the edges to the inner part). If needed use the cloth slightly moistened with a specific cleansing detergent.

Don’t use the detergent directly on the fabric. Let the fabric dry in the open air. Don’t vaporize. Iron at low temperature after reversing the cover.

ATTENTION: before any hand washing, protect the Velcro of each cover with a protective Velcro proof tape to avoid any damage during washing.

Follow the care instructions on the fabric label.

- Washing with water: wash by hand, do not wash in washing machine, wash at temperatures not to exceed 30°C (86°F). Do not wring out the cover.

The soap must be neutral, without any optical bleaches, as the detergent usually contains these bleaches that affect and change the colours.

WATER-REPELLENT SADDLE-HIDE

Water-repellent saddle-hide is obtained through careful selection of raw materials. It first spends a long period of time in the tanning vats, then is degreased and finally undergoes treatment with non-toxic additives that, in addition to improving its natural ability to shed water, lends softness and sheen. The water-repellent saddle-hide ensures minimal water penetration, as well as excellent resistance to changes in temperature.

Clean softly using cotton or other soft material dampened with a solution containing 3% of Neutral detergent for wool.

Moisten a cloth with cool water and squeeze it well. Try to remove the detergent by using this cloth. Apply a leather protective agent to all the parts.

IROKO WOOD

The iroko is a very large tree native to central Africa.

It is a precious wood that requires careful processing. In addition to being sturdy, it is also naturally water resistant, thanks to its high tannin content. Aging is a natural and fairly rapid process and tends to make iroko wood more homogeneous over time.

Like most kinds of wood, iroko does not have uniform color and veining. Thus, it’s possible to find nuances of color that are not perfectly harmonious.

This should not be considered a defect in the material but rather a valuable asset of solid wood. Given its exposure to the sun and the aging process, the initial shade of color can have noticeable differences depending on geographic location.

The color and finish applied by Chiclusso bring out the inherent properties of the material and make it even more suitable for outdoor use. To this end, a UV protective, weather-resistant varnish is applied, with a satin finish (35% gloss). Specifically, the surface treatment carried out by Chiclusso is intended to slow down the natural chromatic evolution of the wood from a yellow-tawny brown to dark brown, almost coffee.

Solid iroko is easy to maintain; use a damp cloth to remove soil and dry with a soft cloth.

TEAK WOOD

A very precious and expensive timber, Teak is obtained from the Tectona Grandis tree, a plant typical of the tropical and subtropical countries of South and South-East Asia.

The wood can feature different veins and shades of colour, ranging from brown to dark grey. The chromatic variations distinguish it in terms of naturalness and value.

Thanks to its high resistance to varying weather conditions and temperature variations, as well as to insects and plant pests, such as fungi and moulds, it is considered the best wood for outdoor use. For its collections, Chiclusso uses the most exquisite Burmese Teak, which is certified both quality- wise (First European Quality) and ethically-wise. It has the peculiarity of containing natural oily substances that, even without a preservative treatment, render it exceptionally resistant to water and humidity. The Teak changes colour naturally over time, going from reddish brown to grey-silver. The process of “silvering” can be slowed down by applying a coat of Teak Oil every two months, thus preserving the appearance of the freshly cut wood.

Furthermore, a Teak Oil treatment used twice a year is sufficient to protect the timber from external agents.

OUTDOOR GLOSSY LACQUERED

A lacquered finish for outdoor is created using pigmented acrylic paints that are especially resistant to sunlight (UV stable) and tend to give with the minute expansion and contraction shifts that occur with variations in climate and/or temperature (heat-cold) thus preventing cracks and splits in the paint. Products with lacquered finish are best suited to use on covered or partially covered verandas and terraces, avoiding total exposure to the sun and other atmospheric agents.

To clean lacquered surfaces, we recommend using a slightly damp, soft cloth. Avoid strong detergents, corrosive chemicals or scrubbing sponges.

Do not expose to direct heat sources and do not set red-hot objects on these products.

PIETRA DEL CARDOSO, PURPLE PORPHYRY, SILVER BEOLA STONE AND LAVA STONE

Remove dust using a damp cloth. In case of stains caused by liquids or greasy substances, immediately remove dirt with an absorbing cloth and, later, wipe the whole surface with a cloth dampened with lukewarm water. Pay the maximum care while making these operations to avoid scratching the surface.

Do not use any products containing acetone, ammonia, chlorine or solvents, abrasive products and furniture polish, since these might permanently damage the surface of the product, making it look opaque, with marks.

Stone used by Chiclusso is natural material, whose characteristics remain unchanged during every working phase. Hence the grain as the shades of colour might show some differences: this is not a defect; it is a strength which emphasizes the uniqueness of the product.

The tops are given a stain-resistant treatment which does not, however, guarantee total stain protection.

CERAMIC MAINTENANCE

For daily care of surfaces, a damp microfiber cloth is sufficient.

For regular cleaning, we recommend the use of a mild detergent with a soft sponge or microfiber cloth. More resistant spots can be removed by gently scrubbing the spot with a slightly abrasive sponge; the use of steel wool is strongly discouraged.

Immediate removal of any liquids that might stain (e.g.: coffee, tea, red wine), caustic substances

(e.g.: oven cleaner), acids or dyes, is advised. Rinse the surface with water.

The ceramic tops used by Chiclusso are especially resistant to drastic changes in temperature; hot pots and pans can be set directly on the top; however, to maintain them over time, the use of pot holders/trivets is recommended.

Ceramic knives can damage the surface; therefore, the use of cutting boards is recommended. Avoid impacts in the more delicate areas – like the sides and corners.

METAL PAINT

The powder coat painting process of the metal structures is carried out with an epoxy primer. The primer is a thermosetting powder coating based on specific cross-linked epoxy resin hardeners, formulated with special anticorrosion pigments. These pigments contain no chrome or lead. Epoxy resins offer superior physical characteristics and shorter reaction times than polyester and vinyl ester paints, and therefore command a higher price.

Powder coating is for outdoor use and this solution is the best option in terms of the mechanical functions required, stretching, reaction to atmospheric agents (weathering), and warehousing of treated products.

Cleaning should be done with water and neutral soap, taking care to avoid marring or scratching the painted surface. Nor should corrosive products be used that could corrode the paint or alter the color.

RUGS MAINTENANCE

The rugs are made entirely of Olyna Outdoor, a 100% Made in Italy polyolefin fiber, crafted from a compact yet flexible braided structure.

The rugs can be washed with mild soap and water. Grease spots must be blotted to prevent soil from penetrating deeply into the fibers. Obstinate spots can be steam cleaned at low temperature. Do not dry clean or use bleach on the rugs.

The braids are stitched together with heavy-duty polyester thread. Its composition ensures permeability and breathability, which make this rug the right choice for use even in humid environments.

CORD

The woven polypropylene cord is made of completely recyclable mold-resistant, antibacterial materials. It is highly resistant to fungus, bacteria, sunlight, salt water, chlorine, acids and sunscreen lotions.

It can be washed with lukewarm water and sanitized with a 70% alcohol solution.

RUBBER AND POLYPROPYLENE

The straps on the sofas are in synthetic rubber and polypropylene specially treated for UV resistance, and finished in dark brown color.

The sofa structure retains its natural elegance even when used without the cushions.

Contact with free active chlorine (that is: virgin chlorine that possesses extremely high disinfectant power), and with unsaturated oils and mineral salts like aluminum, chrome and zinc, should be prevented, to avoid compromising the strength of the webbing.

The elasticity of the straps used for these products is similar to that used in the interior seating systems but allows for outdoor placement of the sofas and armchairs without causing problems of any kind. In any case, it’s important to note that even though the webbing is very strong, it should

not be subjected to inappropriate use (jumping, rocking, swinging).

The arrangement of the straps was calibrated to avoid pooling of rainwater and to promote drainage. In addition, the weave of the webbing is designed to prevent entanglement, within reason. Avoid standing on the webbing. We also advise not using sharp objects.

The stainless-steel hooks do not require special attention other than to avoid contact with corrosive products. Neutral detergent is recommended for cleaning the webbing, then wipe dry with a soft cloth. Do not expose to direct heat and do not rest any red-hot items on the products.

DISPOSAL

Once disused, the product does not have to be abandoned in the environment but given to public disposal sites.

 

 

WALLPAPER SUSTAINABILITY

All our Rebel Walls wallpapers are printed on a non-woven paper reinforced with nylon fibers that create no VOC (Volatile organic compound) in room temperature. We print with all natural non-toxic color compounds that produce no VOC and our paste is made from modified potato starch that is also non-toxic. You can read more about our sustainability work here.